Privacy Policy
Last updated: 19 August 2026
This Privacy Policy explains how Studio Mōtus, operated by Motus by Thomas Kendall, a sole proprietorship based in Zürich, Switzerland, collects and processes personal data.
It applies when you visit our website, contact us, create an account, book or purchase services, participate in Studio Mōtus activities, subscribe to communications, use the Virtual Studio or otherwise interact with us.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and other applicable Swiss data-protection requirements. Where the EU General Data Protection Regulation (GDPR) applies to a particular processing activity, we also comply with its applicable requirements.
1. Controller
Motus by Thomas Kendall
Trading as Studio Mōtus
Sole Proprietorship
Bodmerstrasse 14
8002 Zürich
Switzerland
2. Personal Data We Process
Depending on how you interact with Studio Mōtus, we may process:
identification information, such as your name and date of birth
contact information, such as your email address, telephone number and postal address
account and booking information, including bookings, attendance, cancellations, memberships, packages and preferences
payment and transaction information
communications you send to us
marketing and communication preferences
information relating to the services you purchase or use
health or safety information that you voluntarily provide where relevant to safe participation, such as information concerning injuries, pregnancy or medical restrictions
medical certificates provided in connection with requests for package extensions or suspensions
Virtual Studio account and access information
website and technical information, such as IP address, device and browser information, cookies and website usage data
information processed through Studio security measures
professional information, CVs or other information provided if you apply to work with Studio Mōtus
Health information and medical documentation may constitute sensitive personal data and are treated accordingly.
3. How We Receive Personal Data
We primarily receive personal data directly from you when you:
create an account
make a booking or purchase
contact Studio Mōtus
subscribe to communications
participate in a class or training session
provide health or safety information
use our website or Virtual Studio
apply to work with us
We may also receive information through service providers used to operate our business, including booking, payment, website and communication platforms.
Technical information may be collected automatically when you use the website through cookies and similar technologies.
4. Why We Process Personal Data
We process personal data where necessary to:
manage client accounts, bookings and attendance
administer class packs, memberships and subscriptions
process payments and transactions
provide group classes, private training and other Studio Mōtus services
provide and manage Virtual Studio access
communicate booking confirmations, reminders, schedule changes and other service information
respond to enquiries and provide client support
support safe participation in movement and exercise services
process requests relating to illness, injury, pregnancy or medical circumstances
administer workshops and special events
maintain the security of the Studio and protect persons and property
maintain and improve our website and services
understand website performance and usage
send marketing communications where permitted
manage recruitment and instructor applications
prevent misuse, fraud or security incidents
maintain accounting and business records
meet applicable legal and regulatory obligations
establish, exercise or defend legal claims where necessary
We process personal data only for purposes that are recognisable, appropriate and proportionate to the circumstances.
Where processing relies on your consent, you may withdraw that consent for future processing at any time.
5. Service Providers + Data Sharing
Studio Mōtus uses third-party service providers to operate certain parts of the business.
Depending on the services you use, these may include providers responsible for:
booking and client-account management
website hosting
payment processing
Virtual Studio and online services
email and communications
analytics
advertising and social-media integrations
information technology and security
Current service providers may include Mindbody, Squarespace, Stripe, TWINT, Zoom, Meta, Google and Zoho, where those services are actively used.
These providers process personal data according to their respective roles and privacy obligations.
Studio Mōtus does not sell personal data.
We may also disclose personal data where required by law, to protect legitimate legal interests or where necessary to establish or defend legal claims.
6. International Data Transfers
Some of our service providers may process personal data outside Switzerland, including in the United States and countries within the European Economic Area, depending on the provider and service used.
Where personal data is transferred to a country that does not provide an adequate level of data protection under Swiss law, appropriate safeguards are used where required, such as recognised standard contractual clauses or another legally permitted transfer mechanism.
Where an applicable adequacy framework covers a recipient, transfers may be made on that basis.
The precise locations and safeguards may depend on the current infrastructure and subprocessors used by the relevant service provider.
7. Cookies + Website Analytics
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function correctly. Others may be used for analytics, website improvement, advertising or social-media functionality.
Depending on the technologies currently active on the website, these may include:
Essential cookies
Used for security, navigation, account functionality and other features necessary for the website to operate.
Analytics cookies
Used to help us understand how visitors use the website and how its performance can be improved.
Marketing and third-party technologies
Where active, these may be used to measure advertising performance, understand interactions with campaigns or provide social-media functionality.
Where required, optional technologies are activated in accordance with the visitor's cookie preferences.
Visitors can manage available cookie choices through the website's Cookie Preferences control and may also control certain cookies through their browser settings.
Disabling some technologies may affect certain website functions.
8. Marketing Communications
We may send news, studio updates, offers and other marketing communications where permitted.
You may unsubscribe from marketing emails at any time using the unsubscribe link contained in the email or by contacting us at:
Withdrawing from marketing communications does not prevent Studio Mōtus from sending communications that are reasonably necessary to administer an existing booking, purchase, membership, account or other service relationship.
9. Health + Sensitive Personal Data
Clients may voluntarily provide information relating to injuries, pregnancy, medical conditions or other circumstances relevant to safe participation.
Studio Mōtus processes this information only where reasonably necessary for the relevant purpose and limits access to persons who need the information.
Where a medical certificate or other health-related documentation is provided, it will be handled with appropriate care and will not be used for unrelated marketing purposes.
Please avoid providing medical information that is not reasonably necessary for the relevant request or service.
10. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or for a period required by applicable law.
Different retention periods may therefore apply to different categories of information.
For example:
booking and account information may be retained while necessary to manage the client relationship and related records
certain accounting and business records may be retained for 10 years where required under Swiss law
marketing information may be retained until you unsubscribe or the information is no longer required
health-related information is retained only for as long as reasonably necessary for the relevant purpose, subject to applicable legal requirements
recruitment information is retained for the recruitment process and for a limited period thereafter unless a longer period is agreed or required
When personal data is no longer required, it is deleted, anonymised or otherwise handled in accordance with applicable requirements.
11. Data Security
Studio Mōtus takes appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
Payment transactions are handled through the relevant payment service providers. Studio Mōtus does not ordinarily receive or store complete payment-card details where these are processed directly by the payment provider.
No method of electronic transmission or storage can guarantee absolute security.
12. Your Rights
Subject to applicable law and the circumstances of the individual request, you may have the right to:
request information about whether and how we process your personal data
obtain access to personal data concerning you
request correction of inaccurate or incomplete information
request deletion of personal data where appropriate
object to or request restriction of certain processing
withdraw consent where processing is based on consent
request data portability where the applicable requirements are met
Requests may be sent to:
We may take reasonable steps to verify your identity before responding to a request.
Certain rights may be limited where Studio Mōtus is required or permitted to retain or process information for legal, contractual or other legitimate reasons.
13. Studio Security
For security, access control and the safety of persons and property, Studio Mōtus uses a security camera within the Studio, including the main entrance area.
Due to the open layout of the Studio, part of the training space may also be within view.
The camera is used for Studio security purposes.
Appropriate notice of video surveillance is displayed at the Studio entrance.
Questions regarding Studio security or privacy may be directed to:
14. External Websites + Platforms
Our website may contain links to websites or services operated by third parties.
When you leave the Studio Mōtus website or interact directly with a third-party service, that provider's own privacy practices and terms may apply.
Studio Mōtus is not responsible for the privacy practices of independent third-party websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, service providers or legal requirements.
The current version will be published on this page together with its most recent update date.
Where a change is material and additional notification is appropriate, we may communicate it separately.
For information about bookings, purchases and participation, please see our Terms + Conditions.
16. Contact
For questions about this Privacy Policy or the processing of your personal data, please contact:
Studio Mōtus
Operated by Motus by Thomas Kendall
Sole Proprietorship
Bodmerstrasse 14
8002 Zürich
Switzerland
UID / VAT No. CHE-227.167.697